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The following terms and conditions exist so that you the customer, have no misconceptions with regard to our charges and procedures.should you have any questions do not hesitate to contact us.
All jobs have to be estimated to ascertain the extent of the damage and a list of all parts needed to complete the job. This costs £20.00 plus VAT and is payable in advance. Collection and delivery charges may also apply. These charges will be deducted from the final invoice if you have repairs carried out.
If upon inspection the machine is found to be beyond repair, the estimate fee will be non-refundable. Should a machine have to be disassembled to carry out the estimate and you decide not to continue with the repair, the machine will not be reassembled within the cost of the estimate. Unrepaired machines not collected after 90 days will be disposed of without further consultation with the customer.
All engine / Machine manufacturers exclude from WARRANTY, problems caused by fuel that is contaminated, stale or incorrectly mixed* (*2 strokes only). Such fuel-related problems are always chargeable.
Warranty covers FAULTS IN MANUFACTURE, not damage resulting from abuse, misuse or neglect/ lack of maintenance. If upon inspection, we believe that the damage was not the result of a manufacturing fault, we will contact you with the costs before continuing with a chargeable repair.
Repaired machines not collected after 30 days will incur storage charges, and after 90 days will be disposed of without further consultation with the customer.